VIVID manages around 37,000 homes across Hampshire, Surrey, Berkshire and West Sussex, making it one of the largest housing associations in the south of England. Like many social landlords, it faces tighter regulation, more complex building safety requirements and residents expecting modern digital services. VIVID recognised that meeting these demands sustainably required a coherent digital and data strategy, reshaping its enterprise architecture and treating data as a strategic asset, not just a by‑product of systems.